For the ninth year in a row, Hyde New Homes has been accredited the ‘Gold’ award for Customer Satisfaction by specialist market-research company In-house.

The coveted accolade is based on feedback from independent surveys conducted by specialist market research company, In-house. This award means that over 90% of our customers would recommend Hyde New Homes to family and friends.

Guy Slocombe, Chief Investment Officer at the Hyde Group commented: “To be recognised for the ninth-year running, particularly in the rather difficult period all businesses have been through over the past year is highly rewarding. This is an award the entire Sales & Marketing and Development team is really passionate about and to have achieved such a high satisfaction rating is testament to our commitment to great customer service.”

customer satisfaction award Hyde New Homes

Over the past year, the team at Hyde New Homes has redesigned the customer journey at their developments, to provide an improved experience.

Minnie Dando, Head of Marketing & Communications for Hyde New Homes added: “We’ve presented marketing suites to accompany our fully dressed show homes, all under the Hyde New Homes brand. This ensures the customer experience is consistent across all of our developments, while also making continuous improvements to our already high-level of customer service.”