
Hyde New Homes is celebrating a double triumph at the 2026 First Time Buyer Readers’ Awards, securing Best Off-Plan Development for Spring Acres and Best Digital Innovation for the customer buying journey at Stories Wharf. The awards recognise Hyde’s commitment to delivering exceptional new homes alongside innovative digital solutions that make the home-buying process simpler, more transparent and customer-focused. Together, these accolades highlight Hyde New Homes’ dedication to creating outstanding communities and enhancing the experience of first-time buyers at every stage of their journey.

For the second year running, Hyde has won the Best Off-Plan Development award. This is a testament to its high levels of customer service and commitment to delivering quality homes.
Located in the popular village of Bapchild, near Sittingbourne in Kent, Spring Acres is an outstanding offering for the first-time buyer market. The development provides much-needed family homes in a countryside location. Additionally, residents benefit from good local schools, excellent connectivity and a high-quality specification. Combined with affordability, this offers a compelling opportunity for first-time buyers.
Hyde’s award-winning customer care helps buyers navigate the off-plan purchasing process with confidence. Furthermore, first-class show homes and innovative marketing suite technology support customers at every stage.
Designed with harmony in mind, the development features inviting public spaces and peaceful outdoor areas. Consequently, residents can enjoy a natural retreat while remaining connected to the local community.

Stories Wharf by Hyde New Homes sets a benchmark for digital innovation in home buying. It combines AI-led visualisation with an interactive, self-service purchase journey tailored to first-time buyers.
Hyde uses AI-enhanced imagery, immersive video walkthroughs and virtual staging technology. Together, these tools transform static listings into engaging decision-making resources. As a result, customers can better visualise space, layout and lifestyle before moving into their new home.
Customers can also stay fully informed throughout their buying journey through the My Hyde portal. Here, they can track progress in real time, access and store key documents, and review upcoming milestones whenever needed.
The result is a transparent and customer-led experience. Therefore, buyers benefit from greater clarity, improved communication and increased confidence throughout the home-buying process.
The Hyde Difference and our commitment to exceptional customer care inspire us to keep finding new ways to improve. Winning these prestigious awards reflects that dedication.
These achievements motivate us to continue pushing boundaries. Furthermore, they reinforce our commitment to delivering great-value homes and helping more people achieve their dream of homeownership.